We have developed our feedback management solution to meet the needs of companies operating in various industries. Our solid expertise is reflected in the benefits of both the technology solution and our expert service. The reporting tool combines customer feedback information into clear function-specific metrics that enable systematic business development.
Our service concept identifies business-critical customer encounters and utilizes the information produced to develop various functions. Information is retrieved in real time from individual customer experiences and is available anytime, anywhere through a web-based software service. As part of the overall solution, there are industry-specific customer feedback systems developed in cooperation with industry-leading companies.
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